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FREQUENTLY ASKED QUESTIONS

Have any questions about our handmade tarts and tiramisu? Check out our FAQs below to find out more. You can also reach out to us via whatsapp at 9749 7940 to find out more.

General Questions

Are you halal certified?

No, we are not halal certified. No alcohol, pork, or lard is used in our tarts.
 

How do I place an order?

Place your order via www,wunderfolks.com/shop. For the same day orders, you may drop us a WhatsApp at +65 9749 7940

How far in advance should I place an order? 
Recommended 3 days in advance. The next available date will be shown during check out. You can also contact 97497940 with any last-minute/day of requests.


Is there same-day reservation and delivery available?
Yes, same-day reservations and same-day delivery are available via WhatsApp at +65 97497940. Same-day delivery is at $12 for standard delivery (2 to 6pm or 6 to 10pm).

What are the available collection methods?
You can choose between self-collection at 201 Joo Chiat Road between 11 to 5pm, Wisma Atria between 11 to 10pm, Junction 8 between 11 to 10pm, or islandwide delivery from $10.


What is the minimum amount for free delivery?
Free islandwide delivery is available for orders above $100.


What are the delivery timings?
The delivery timing will be 12 to 2pm, 2pm - 6pm or 6pm - 10pm. For specific timing, there will be an additional cost incurred.


Are you able to deliver to multiple locations for bulk orders?
Yes, we can provide islandwide deliveries for bulk orders. Do contact us via +65 9749 7940 for bulk order pricing and deliveries.


Can I cancel and request for a refund?
Kindly inform us at least 3 days in advance of any cancellation. There will be a $1 administrative fee that will be deducted from the refund amount for cancellation.

Is there any minimum purchase required for self-collection?
Yes, the minimum purchase is our 4 tart box; there are no single tarts available for purchase via the website. Individual pieces can be purchased over the counter at Joo Chiat, Junction 8, and Wisma Atria.

Is there any minimum purchase required for islandwide delivery?
Yes, there is a minimum spending of $32 required for islandwide delivery after any use of discount or promo codes.


I am ordering for a birthday, are you able to provide cake toppers and candles?
For birthday orders, we have the "Happy Birthday" cookie, candles, and knife to go along upon request. However, we are unable to customize the text on the cookie.


Are you able to include a well-wishing message card?
Yes, you can include your birthday wishes and well-wishing message in the message box while placing your order.


Do you sell your handmade tart shells?​
Currently, we do not supply our tart shell to 3rd party. However, we do supply our completed tarts to cafes and restaurants.

Can we dine in?
No, we are only available for take-aways at our Joo Chiat Road, Junction 8, and Wisma Atria outlet.

For more information,
please feel free to drop us a Whatsapp text to +65 9749 7940

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