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Frequently asked questions

Check out our FAQs below if you have any questions with regards to our handmade Tart, Tiramsu, Cookies and islandwide delivery. If your questions cannot be found below, please do not hesitate to contact us via whatsapp.

General Questions

Are you halal certified?

No, we are not halal certified. No alcohol, pork, or lard is used in our tarts, croissants, cookie and tiramisu.
 

How do I place an order?

Place your order via www,wunderfolks.com/shop. For the same day orders, you may drop us a WhatsApp at +65 9749 7940

How far in advance should I place an order? 
Recommended 3 days in advance. The next available date will be shown during check out. You can also contact 97497940 with any last-minute/day of requests.


Is there same-day reservation and delivery available?
Yes, same-day reservations and same-day delivery are available via WhatsApp at +65 97497940. Same-day delivery is at $12 for standard delivery (2 to 6pm).

What are the available collection methods?
You can choose between self-collect from our outlets located at Junction 8, Tampines Mall, Lot One (Choa Chu Kang) and 26 Geylang Lorong 13 (Preorder only), or islandwide delivery from $10.


What is the minimum amount for free delivery?
Free islandwide delivery is available for orders above $100.


What are the delivery timings?
The delivery timing will be 9am to 12pm, 12pm to 3pm and 3pm to 6pm. For specific timing, there will be an additional cost incurred.


Are you able to deliver to multiple locations for bulk orders?
Yes, we can provide islandwide deliveries for bulk orders. Do contact us via +65 9749 7940 for bulk order pricing and deliveries.


Can I cancel and request for a refund?
Kindly inform us at least 3 days in advance of any cancellation. There will be a $1 administrative fee that will be deducted from the refund amount for cancellation.

Is there any minimum purchase required for self-collection?
No there is no minimum purchase. However, there are no single tarts available for purchase via the website. Individual pieces can be purchased over the counter at Junction 8, Tampines Mall and Lot One (Choa Chu Kang).

Is there any minimum purchase required for islandwide delivery?
No, there is no minimum purchase.


I am ordering for a birthday, are you able to provide cake toppers and candles?
For birthday orders, we have the "Happy Birthday" cookie, candles, and knife to go along upon request. However, we are unable to customize the text on the cookie.


Are you able to include a well-wishing message card?
Yes, you can include your birthday wishes and well-wishing message in the message box while placing your order.


Do you sell your handmade tart shells?​
Currently, we do not supply our tart shell to 3rd party. However, we do supply our completed tarts to cafes and restaurants.

Can we dine in?
Limited table is available for dine in at our Tampines Mall outlet. Junction 8 and Lot One does not have any dine in available. All outlets is available for takeaway.

For more information for our pastries and services,
Whatsapp us text to +65 9749 7940

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